If for any reason you are not happy with the Ecosa, just email us to let us know and we will arrange the collection for you, it will be donated to families in need. Once the mattress/pillow has been collected you will be issued with a full refund in within 3 business days.

There is no need to keep the boxes or packaging, if a return is required the charity will collect the mattress and pillow (with accessories) at full size as long as it is in clean condition with no rips, tears or stains.

Ecosa will donate the returned mattress/pillow to help families in need.